Privacy Policy

SleekValley Clay Collective (“we”, “us”, “our”) respects your privacy. This Policy explains what data we collect, how we use it, and the choices you have. By using our website and services, you agree to this Policy.

1. Information we collect

• Account and contact details: name, email address, phone number.
• Transaction data: selected courses, payment confirmations (processed by third‑party payment providers).
• Communications: messages you send via our contact form or email.
• Usage data: pages visited, device and browser info, cookies for preferences and analytics.

2. How we use information

• Provide and improve classes and studio services.
• Process bookings, send confirmations, and support you during your course.
• Respond to inquiries and provide customer support.
• Personalize content and remember preferences (e.g., theme, cookies consent).
• Maintain security, prevent fraud, and comply with legal obligations.

3. Legal bases

We process personal data on the basis of consent, contract performance, legitimate interests (running and improving our studio services), and legal obligations.

4. Sharing

We do not sell your personal information. We may share limited data with service providers (payment processing, email delivery, web hosting) under contracts that require them to protect your information and use it only to provide services to us.

5. Cookies and similar technologies

We use cookies to remember preferences, enable sign‑in, and analyze site usage. You can manage cookies via your browser. Our cookie banner lets you accept or decline optional cookies.

6. Data retention

We retain personal data only as long as necessary for the purposes described or as required by law. We regularly review and delete or anonymize data that is no longer needed.

7. Your rights

• Access, correct, or delete your personal information.
• Object to or restrict processing in certain circumstances.
• Withdraw consent for processing where consent is the legal basis.
• File a complaint with a supervisory authority where applicable.

8. Security

We implement reasonable technical and organizational measures to protect personal data. No method of transmission is 100% secure; we cannot guarantee absolute security.

9. Children’s privacy

Our services are not directed to children under 13. If we learn that we collected data from a child under 13 without verifiable parental consent, we will delete it.

10. International transfers

Where data is transferred across borders, we use appropriate safeguards such as standard contractual clauses.

11. Changes to this Policy

We may update this Policy from time to time. The “Effective date” above shows when it was last revised. Significant changes will be posted on this page.

12. Contact

For privacy questions or requests, email [email protected] or write to: Privacy, SleekValley Clay Collective, 200 Studio Ave, San Francisco, CA 94105, USA.